First Options Training Audit Page

formally Forklift Operator Training Services

Audit Date; 21st September, 2010

This information is published to assist apprentices, trainees and their employers to make informed decisions regarding their selection of a Pre-qualified Supplier for the delivery of training and assessment services

Qualifications Audited

30496QLD	207A, Operate a Forklift; 208A, Operate an Order Picking Forklift
Audit Outcome Identified Non Compliance Non Compliance Type Non Compliance Summary
Yes	Minor	No sessions plans for training
Rectification Action Taken Developed and supplied session plan as requested	Non compliance rectified Yes

Explanatory notes:

Non-compliance with the AQTF means that requirements of the have not been met based on the evidence reviewed. Non-compliances are categorised as minor, significant or critical. For the purposes of the User Choice 2010 – 2015 program, only significant and Ciritical non compliances need to be publised.

Minor:          No, or minor, adverse impact on learners with no serious breakdown of provision of quality training and assessment.
Significant:  Significant adverse impact on learnders with insufficient focus on quality training and assessment outcomes.
Critical:        Critical adverse impact on learners with widespread or persistent dissatisfaction with services and outcomes.